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Provision of Education to International Students

A Code of Practice and Guidelines on the provision of education to International Students was published in September 2009 by a subcommittee appointed by the Irish Higher Education Quality Network.

It sets out standards, guidelines and minimum requirements with respect to the following areas:

  • Marketing and Recruitment
  • Enrolment Processes
  • Fees: Clarity, Support, Payment and Refunds
  • Orientation and Induction
  • Accommodation
  • Academic Matters
  • Student Support Services
  • Student Protection
  • Grievance and Appeal Procedures

The code is intended to enable Higher Education Institions (HEIs) to set their own education provision arrangements for international students against agreed sector wide benchmarks. It is intended that all HEIs will make a conscious commitment to adopt and maintain these standards in relation to the recruitment, reception, education, pastoral care and welfare of their international students ensuring the continued high standing of Irish HEIs as education and training providers worldwide.

These guidelines also apply to all international students studying offshore in an outreach facility which is governed and controlled by an Irish HEI.

The Code of Practice received input from all sectors in higher education, who were represented on the working group, and reflects feedback from a wide range of stakeholders.