Introduction to Cultural Awareness and Cross-Cultural Communication

The one day course is designed to introduce issues of cultural awareness to those who work with international students.

Cross-cultural communication is important for a wide range of staff who have contact with international students in many different contexts. Cultural awareness as well as an ability to communicate across cultures contributes to the well-being of the students and allows those who work with international students to feel more confident when dealing with issues arising from cultural difference.

The course will be interactive and will draw on participants own experience.

Course Aim:
To increase cultural awareness among those working with international students and to provide participants with the skills to engage and communicate more effectively and confidently with international students.

Course Objectives:
At the end of the course you will be able to:

• Define the key terms relating to 'culture' and apply this knowledge to discuss cultural difference in a positive way
• Understand how awareness about other cultures and cultural differences can improve your interaction in a multicultural environment
• Identify barriers to effective cross cultural communication
• Use communication skills to engage and interact successfully with international students.

This course is suitable for:
A broad range of staff in university departments who interact directly with international students, e.g. student advisers, administrators, secretaries, receptionists, housekeeping, attendants, canteen and security staff.

* Costs